Real-Time Support

Exceptional care starts with seamless collaboration. At Godent, our expert technicians and digital specialists offer real-time support to ensure every case is completed smoothly and accurately.

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Godent digital lab portal support screen

Godent offerings

Empowering your practice with secure, user-friendly digital solutions designed for seamless workflow management.

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Advanced Data Protection

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User-Friendly Interface

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All-in-One Lab Platform

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Screenshot of Godent's live chat support

Live chat support

Connect instantly with Godent’s expert lab team via our live chat, ensuring support. Get real-time answers to your case-specific questions and quickly resolve any technical or design issues. Maintain a smooth workflow without delays, empowering continuous productivity and enhancing patient care.

Click-to-call assistance

Need immediate help? Use our click-to-call option for direct access to a lab specialist. Get instant support for technical questions or urgent case updates. Just one click away for fast, personalized solutions that keep your workflow smooth and efficient, minimizing disruptions and maximizing productivity.

Godent mobile app click-to-call assistance screen
Godent digital lab portal screen and data sharing feature

Seamless screen & data sharing

Enhance collaboration and problem-solving with Godent’s secure screen and data sharing during support sessions. Effortlessly share designs, detailed scans, or crucial documents. This ensures unambiguous communication and rapid problem-solving with our experts, leading to accurate solutions and a more efficient workflow.

I dentisti amano

Godent

"Being able to message the lab and get answers within minutes has completely changed how we work. Whether it’s a scan issue or a design question, they’re just... there. It feels like they’re part of our team."
Dr. Farah Everett
Stonebridge Dental Loft
"The real-time support is honestly one of the best parts of working with Godent. I’ve sent questions during scanning or just before approvals, and someone always replies straight away. Super helpful, no delays."
Dr. Aisha Zhang
Northvale Smiles
"Whenever I’m unsure about something — prep, margins, case setup — I just send a message through the portal. The team always responds quickly and clearly. It’s like having a lab tech right in the room."
Dr. Pranav Nandan
Harbourlight Dental Care

Consulenza gratuita

Get free consultation to upgrade your practice with Godent -the only end-to-end digital partner-and improve patient experience, clinical solutions, and business growth.

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Free Intraoral Scanner

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Accesso al laboratorio digitale

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Formazione illimitata per esperti

Frequently Asked Questions

Che cosè il servizio di assistenza in tempo reale di Godent?
How do I access Real-Time Support?
Quale supporto posso ricevere durante il caso?
Posso condividere il mio schermo o i miei file con lo specialista di laboratorio?
Il supporto in tempo reale è incluso nel mio piano?
È disponibile un supporto anche durante la scansione e la revisione del progetto?
Più utenti della clinica possono utilizzare il supporto contemporaneamente?
In che modo lassistenza in tempo reale migliora lefficienza?
Le sessioni di supporto sono registrate o archiviate?
Come posso iniziare a utilizzare il Supporto in tempo reale come nuovo utente?